T

here is no denying the

appeal of network con-

vergence. Instead of oper-

ating separate networks

for voice, video and data,

migrating all applications and services

to Internet protocol creates a single,

unified network backbone through

which organizations can improve

telecommunications with Voice over IP

(VoIP), lower overall network and asso-

ciated management costs, boost

employee performance, streamline cus-

tomer service and increase business

flexibility.

The benefits are unquestionable.

That doesn’t mean it’s easy, however.

“IP convergence isn’t just a simple

matter of grafting voice on top of data,”

said Granville Triumph, CEO of

Atlantic Voice & Data Solutions

(AVDS). “While there is a clear business

case for convergence, there are numer-

ous challenges that must be addressed.

There’s no cookie-cutter approach to

success.”

VoIP tends to be the major driver

of convergence — most organizations

make the move when their PBX-based

telecommunications system nears the

end of its life cycle. But the reality is

that replacing a phone system and mov-

ing to a completely new communica-

tions model is an immense undertaking.

That’s why it is crucial to engage the

services of an outside service provider

such as AVDS, which has comprehen-

continued on page 2

Experts at Atlantic Voice & Data Solutions remove obstacles

to network convergence while also maximizing the benefits.

SUMMER 2006

Overcoming

Convergence

Challenges